Frequently Asked Questions
Q: How long until I get my item?
A: Almost everything I make is made to your order. Shipping time depends on CNC machine availability. Sometimes you'll get lucky and your item may ship the same day you order it, and sometimes it takes a week or so before a machine is even open. As a general rule, I tell people that it may be up to 2 weeks before their item is received.
A: Almost everything I make is made to your order. Shipping time depends on CNC machine availability. Sometimes you'll get lucky and your item may ship the same day you order it, and sometimes it takes a week or so before a machine is even open. As a general rule, I tell people that it may be up to 2 weeks before their item is received.
Q: Why don't you keep items in stock?
A: I have experimented with keeping stock but due to the vast number of caliber possibilities, it would is very difficult and expensive to stock enough items to satisfy every order. I try to keep the most popular items somewhat stocked- but even then, they have to be engraved at the time of order.
A: I have experimented with keeping stock but due to the vast number of caliber possibilities, it would is very difficult and expensive to stock enough items to satisfy every order. I try to keep the most popular items somewhat stocked- but even then, they have to be engraved at the time of order.
Q: Can I get any particular item without engraving?
A: Absolutely. In most cases a discount is given as well.
A: Absolutely. In most cases a discount is given as well.
Q: Can you make me a custom item?
A: Not at this time
A: Not at this time
Q: Which forms of payment do you accept?
A: I can take PayPal (which includes any major credit card directly through PayPal's site) and Check/Money Order
A: I can take PayPal (which includes any major credit card directly through PayPal's site) and Check/Money Order
Q: I want the Headstamp Coasters! When can I get some?
A: Unfortunately, they have been permanently discontinued.
A: Unfortunately, they have been permanently discontinued.
Q: I have bought a few things in the past that I no longer see on the site... where are they?
A: Every so often I find that certain products don't sell very well, and the time it takes to set the machine up to run those items is more costly than the amount I charge for those items. In those cases I discontinue the item.
A: Every so often I find that certain products don't sell very well, and the time it takes to set the machine up to run those items is more costly than the amount I charge for those items. In those cases I discontinue the item.
